Writing by 1call on Tuesday, 9 of June , 2009 at 7:09 pm
We all have seen PDF files and certainly enjoy the ease of use and ability to email documents to others without worry that they will be able to open and read the documents.
Along comes searching and PDF files are out in the cold or so it would seem. If you are in need of a searchable pdf solution you are at the right place. Searchable pdf’s for the office requires more than purchasing a copy of Adobe Acrobat.
Depending on how much you scan or how many pdf files you create there are a few different solutions we will recommend during consultation about your needs. Doctors, lawyers, mortgage companies have huge amounts of pdf files and by adding the search capability the company will not have to keep buying file cabinets for paper storage.
The website says Dallas computer service but we can help where ever your office is located. Contact us for more information.
We are available to discuss your office needs. Call 972-418-2232
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Writing by 1call on Saturday, 7 of February , 2009 at 10:00 am
As tax time comes again and again, you look for where you can save some of the money you have to help your business instead of uncle Sam. Consider improving the main servers running your business. A new server, better spam filtering firewall, gigabit high speed switches, network monitoring tools are a few productive improvements.
If your server is 3-5 years old and out of warranty it is time to migrate to a new server. Why?
When you pick the time to change the server your business will avoid the major disruption of a server crash and data recovery.
Benefits of new server capabilities.
Some business owners have said things are fine believing this saves money but it doesn’t. The cost of migrating after a server crash is three times as much because of disaster recovery also required to get your business data, quickbooks, databases and files from backups. You do have a backup, right? Losing business and employees not being able to work simply compounds the cost of doing nothing.
We are available to discuss your office needs. Call 972-418-2232
A new server does a business good and technology purchases have some of the highest returns of investment!
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Writing by 1call on Tuesday, 4 of November , 2008 at 7:50 pm
There is a lot of new interest in managing networks these days. Actually the interest has alwasy been there but the complexity of networks and the need for always on email and internet access has brought the issue to more mainstream media.
We are proud to have been providing managed services since 1994 and after looking around at IT companies seem to be the oldest company around and still in business. We encourage you to contact us for clear answers in simple terms.
Phone 972-418-2232 when you need 1 Call Service(tm).
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Writing by 1call on Monday, 13 of October , 2008 at 8:33 pm
October 12, 2008
This post is for business customers of T-mobile who might have placed an order for the G1 phone due for release this month. We placed our order over the phone after the website order system broke down. Last week a rep by phone confirmed an order was in place and that tracking information would be coming soon.
We spoke with Angela a customer service rep this week and got a totally different story. Business customers are not actually eligible to order the new G1 phone featuring the Android operating system per company policy. Yes, business customers are at the back of the line. It didn’t matter if you planned in advance and responded promptly to banner advertisements etc.. First come first serve is not in the T-mobile company policy for business customers. The policy says NO to business customers on this matter! In our case we called a month ago by phone only to be told October 12th there is no longer an order in the system.
We were informed by the customer service rep known only as Mike who said he might have to wait until January 2009 if he wanted one for his use. He went on to say that HTC is having problems and is expected to be way behind. That is not really new news just part of the conversation.
A complete recording of the conversation already in progress is available here. (Windows Media Format.)
We are hopefull the company will update the policy and support it’s business customers.
Business customers: Be one of the last to get the G1 delivered to your door!
Notice: Google, the Google logo not abused here because we like Google, Google Maps, and Android are trademarks of Google Inc. T-Mobile and the magenta color are federally registered trademarks of Deutsche Telekom AG. G1 and T-Mobile G1 are trademarks of T-Mobile. Any expression of frustration posted here can be easily rectified.
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Category: Tech
Writing by 1call on Monday, 29 of September , 2008 at 10:41 am
If you lose your password to XP there are several ways to solve the issue but with Vista most people in this situation had to reload. Be aware If you reformat and reload data recovery is much more difficult. We can recover data without the passwords if needed.
For many, reloading Vista means losing some data and if you setup EFS then a reload is the next step. If you don’t know about EFS then 99% chance you are not using it. If you just want to get back to work we can help to reset most Vista passwords in the lab so If you cannot login to Vista contact our office. If you are not in Dallas we can arrange for you to ship your computer to the lab. Lab 972-418-2232
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Category: Desktops, Tech, Workstations
Writing by 1call on Saturday, 20 of September , 2008 at 11:10 am
The iPhone 2.1 software came out last week as most of you know. Apple with it’s latest released made promises better battery life better wireless and g3 communication along with the ever needed speed increase for backing up and restore feature of the iPhone.
After just a few days with it I can say good things. Though wireless signal is a hard thing to test most of the other bugs certainly have been fixed to the specs that where claimed. The backup process took a little over 2 minutes as opposed to the previous 45. If you haven’t updated yet I suggest that you do.
Recommended app of the day: Remote
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Writing by 1call on Sunday, 1 of June , 2008 at 8:30 am
It is safe to dive into the new server, Windows 2008!
Microsoft has a new server in town. Yes, we realize you did not notice as has been the case for many business people. So decisions are needed, do you review the new server or add another Windows 2003 server to your mix? Let’s start with some summary statements then you can decide if you want to read the rest of this article series.
Windows Server 2008 comes in several flavors, which by now everyone is getting used to full versions and less featured or just plain crippled versions. So if you are using your server behind a firewall and only use file and print service then there isn’t a good reason to move forward unless your server is aging and now is the time you planned to upgrade. If you do not use Microsoft Exchange and don’t plan to then again no need to upgrade. Contact us if you want a robust alternative to Exchange.
We like the new server but approach the subject in a “justify it” approach. If we can’t justify it then we cannot recommend windows server 2008 for the sake of having the latest server in the back office.
Windows Server 2008 comes with significant changes but most users won’t notice running XP or Vista Business. Ok, if you have read this far and decided you aren’t going to buy a server with windows server 2008 and will either stay with Windows 2003 server or will install Windows 2003 server then you don’t need to spend any more time reading on thi subject..
We will greatly simplify the Windows Server 2008 offering. Microsoft has review documents on thier site and the “short version” is only 116 pages long. We don’t call that a short enough version. We don’t know of any executive that could stomach a 116 page presentation on a server or “infrastructure platform” as the term goes. At the time of this writing some of the features touted are actually in BETA even though the Windows Server 2008 product has been released to manufacturing.
Breat it Down! Summary feature with commentary.
Setup. The server uses the Vista install routine with the ability to read raid drivers from USB drives instead of floppies. Anyone want to buy a stack of old floppies? Microsoft has a server core install only option that reminds old gear heads of Novell or Unix which also used a command line management console which pretty well kept users from meddling with the server. There will some tools and 3rd party scripts to help manage a core install.
Server Roles. Configuring services from the new server manager is a great educational tool as Microsoft has added lots of explanations for what things do and this will help admininistrators learn about the server.
Copying Files. Copying files has been improved but still won’t do much for XP users. Microsoft updated the SMB (file copying for the lay person) protocol which means multiple connections and instructions simultaneously. If you don’t have a GIG switch in the server closet contact us.
IIS 7.0 A new version of web server. Touted as allowing hosting of applications and lowering costs. Same message they gave us for Windows server 2003 and IIS 6.0. A server core installation will not support IIS 7.0.
Security. Network access protection. Microsoft told us we had this in 2003 but didn’t get it right. This is improved but with the new network stack included will it be more secure? Pinging IPv6 addresses is not the same old ping.
Active Directory. Improved ability to delegate who can manage services. It is more complicated but a good team can make it very simple for average users to manage things once only dreamed about. A small office under 75 users won’t use the new features or will not have the resources to implement the new features. That is where Dallas Computer Service can come in and help however.
Virtualization. Virtual machine support is now built in but we prefer VMware since the integration services only support windows server 2003 or 2008 guest operating systems. Enough said.
We told you this was going to be brief with 100 plus pages boiled down to just a few. The new server has an emphasis on security and seems stable from the community buzz just don’t upgrade until your lifecycle plan says to upgrade and then you will still have to decide on 2003 or 2008. Most standard users should go for 2008 and SBS users should really consider 2003 instead of SBS 2008 still in the works.
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Category: Uncategorized
Writing by 1call on Thursday, 22 of May , 2008 at 3:52 pm
Spyware and Viruses got you down?
Dallas PC Repair has a proven, thorough, multi-step process to remove unwanted viruses and spyware from your PC. We strive to keep your PC clean and running smooth, equipping you with the tools to keep virus and spyware away. We also perform a PC tune-up service with our Virus and Spyware Removal program. Cleaning up and maintaining computers so you can sit down and use your computer the way it was designed!
When you need to bring your PC in, our quarantine lab location is convenient from everywhere in the metroplex.
Click on the map below to switch to a google map view;
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Writing by 1call on Thursday, 22 of May , 2008 at 3:51 pm
With Dallas PC Repair, upgrading your computer has never easier or cheaper!
The computer technology market is constantly updating and improving designs of computer components. Often entirely new classes and generations of components come out while the older components are still valuable and cost effective. This is a great advantage to the consumer since it means that new components are constantly pushing the prices of old components down.
PC running slow?
Upgrading your computer’s RAM memory is the most cost-effective way to increase your computer’s performance. Let the technician’s at Dallas PC Repair find the best solution to your memory problems.
Running out of Hard Drive Space?
Need more room on your computer to store pictures and music? We would be happy to provide you with the best solution to your needs.
Call: 972-418-2000
Toll Free: (800)568-1412
Or bring your computer to our location
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Writing by 1call on Thursday, 22 of May , 2008 at 3:48 pm
Receive the benefits of your very own IT department without the overhead or upkeep of creating your own.
Your computer systems have developed into a daily part of your business operations and maintaining those systems is essential to prosperity and growth. Perhaps you have begun to realize the importance of an IT staff but are apprehensive about creating your own IT department within your business. Do you cringe at the thought of providing permanent office space, vacation, insurance and sick days to an IT staff? Dallas Computer Service has a better way…
The Dallas Computer Service “Smart Choice”
Dallas Computer Service provides regularly scheduled on-site network maintenance, monitoring management, pc support, remote support, training and consulting to maintain your network and computers. We understand your need for experienced professionals to provide reliable cost effective solutions to your desktop, network, Internet and user training needs. Value based services!
The Benefits
- No overhead that comes with maintaining your IT department
- Year round service prevents problems
- Eliminate service call charges
- Dedicated and experienced staff working to strengthen your business
- IT consultant dedicated to your account
- Continuous management and monitoring of the corporate office computer equipment.
- Answer user questions, provide available information requested by users and troubleshoot user-related problems.
- Coordinate, investigate and document resolution of server system problems.
- Act as liaison between users and outside vendors, if appropriate.
- Support local users including data backup, spyware and virus problems.
- Perform additions/changes/deletions as requested by local administrators.
- Check backup logs noting errors, if any.
- Periodically check backup media and verify restore process.
- Restore applications or available data if requested by administrators.
- Ensure mail is routing properly and check for dead mail.
- Ensure server databases are replicating as scheduled.
- Check server logs for communication problems.
- Monitor servers disk space usage.
- Perform operating system disk, check when appropriate.
- Reboot server to de-fragment memory pools, when appropriate.
- Identify and archive old data as required.
- Perform hardware diagnostics and inspections on system hardware, when appropriate.
- Perform workstation maintenance to include hard disks. memory and disk space.
- Periodically scan and defrag workstation hard drives.
Call 972-418-2000 to setup an appointment!
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