Managed Services Shake-Up!

Managed Services seemed like the Holy Grail for distributors and IT service companies as everyone wanted to add managed services to their profit picture, so why is revenue falling?   Offering and selling managed services sounds like a great thing and managing your network is important. If you are a network service provider managing networks for others then you are familiar with the companies barking the most about their services.   N-Able, Level Platforms, Silverback Technologies and Kaseya are the most prominent companies in the news. The current but shifting methodology is to place a small computer appliance or software agents at the client site where it talks to the local network and “phones home” the information to the IT company that sold it to them.  The appliance or service provides monitoring and reporting for the local network priced by device. This is billed monthly and generates a recurring revenue

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