Dallas Computer Service has a track record and repeatable processes. RECEIVE THE BENEFITS OF YOUR OWN COMPUTER SUPPORT DEPARTMENT WITHOUT THE OVERHEAD OR UPKEEP OF CREATING YOUR OWN.
THE DALLAS COMPUTER SERVICE “SMART CHOICE”
Dallas Computer Service provides regularly scheduled on-site network maintenance, monitoring, help desk, management, pc support, training and consulting to maintain your network and computers. We understand your need for experienced professionals to provide reliable cost effective solutions. Value based services!
- Your Own IT Department
- Help Desk Support
- Server Maintenance
- Network Monitoring
- Strategic Security Partner
- No Overhead
- Year Round Service
- Eliminate Service Charges
- Dedicated Experienced Staff Strengthens Your Business
- IT Consultants DedicatedPeace Of Mind And A Lot More…
- Onsite support, management and monitoring of the corporate office computer equipment.
- Answer user questions, provide available information requested by users and troubleshoot user-related problems.
- Coordinate, investigate and document resolution of server system problems.
- Act as liaison between users and outside vendors, if appropriate.
- Support local users including data backup, spyware and virus problems.
- Perform additions/changes/deletions as requested by local administrators.
- Check backup logs noting errors, if any.
- Periodically check backup media and verify restore process.
- Restore applications or available data if requested by administrators.
- Ensure mail is routing properly and check for dead mail.
- Ensure server databases are replicating as scheduled.
- Check windows server logs for network problems.
- Monitor servers disk space usage.
- Perform operating system disk, check when appropriate.
- Reboot server to de-fragment memory pools, when appropriate.
- Identify and archive old data as required.
- Perform hardware diagnostics and inspections on system hardware, when appropriate.
- Perform workstation maintenance to include hard disks. memory and disk space.
- Periodically scan and defrag workstation hard drives.
Call 214-741-1411 to setup an appointment! We are multi location friendly!