Managed Services Shake-Up!

Managed Services seemed like the Holy Grail for distributors and IT service companies as everyone wanted to add managed services to their profit picture.  Offering and selling managed services sounds like a great thing and managing your network is important. If you are a network service provider managing networks for others then you are familiar with the companies barking the most about their services.   Connectwise,  N-Able, Continuim, Level Platforms, Silverback Technologies Kaseya and 1 Call Service are companies in the news. The current but shifting methodology is to place a small computer appliance or software agents at the client site that ping the local network and “phone home” the information to the IT company..  The security appliance or service provides monitoring and reporting for the local network priced by device. This is billed monthly or quarterly.  That sounds great but slick sales presentations do not mean you get good service

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Windows Server 2019 Installation

Looking for where you can improve and reduce the daily maintenance needs for your business? Move your server to the cloud?? Would you consider upgrading the main servers running your business?   A windows server 2019 installation by our specialists handling all the details is a smart choice. Better compliance management, filtering firewall, high speed gigabit connectivity and network monitoring tools are great productivity improvements. If your server is 4-5 years old, out of warranty and requiring reboots it is time to migrate to a new Microsoft Windows 2019 server. Pick the time to schedule a server upgrade and avoid the disruption of a server crash, hard drive failure and data recovery. The best practice is to upgrade while the old servers are still working. The cost of migrating after a server crash is four times as much because disaster recovery also required to get your business data, QuickBooks accounting, databases

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Windows Server 2019 review or not?

It is safe to dive into the new Microsoft Windows server, Windows 2019! Microsoft has a new server in town. Yes, we realize you did not notice as has been the case for many business people. So decisions are needed, do you review the new server or add another Windows 2012 server to your mix? Let’s start with some summary statements then you can decide if you want to read the rest of this article series. Windows Server 2019 comes in several flavors, which by now everyone is getting used to full versions and less featured or just plain crippled versions. So if you are using your server behind a firewall and only use file and print service then there isn’t a good reason to move forward unless your server is aging and now is the time you planned to upgrade. If you do not use Microsoft Exchange and don’t plan to then you might not need

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Server Backup

Automated wholesale backup services offered as a flat monthly fee. As business is in motion be sure to make a full image backup of your data.  Having a year end backup for accounting is pretty common but your entire business should be backed up. Common Backup Mistakes made by independent businesses. Not having a process in place to do a backup service without a human having to be involved.   This is the #1 mistake. Not backing up data because it is poorly organized.  Only backing up files is the #2 mistake. Email is usually not stored with your regular files and is often overlooked and missed in a backup process Email address backup is missed because data not stored with your regular files Only having 1 external hard drive for backup or just never changing it. This is mistake #3. Never testing the backup.   Mistake #4. The weakness of external hard

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Maintenance

Dallas Computer Service has a track record and repeatable processes.  RECEIVE THE BENEFITS OF YOUR OWN COMPUTER SUPPORT DEPARTMENT WITHOUT THE OVERHEAD OR UPKEEP OF CREATING YOUR OWN. THE DALLAS COMPUTER SERVICE “SMART CHOICE” Dallas Computer Service provides regularly scheduled on-site network maintenance, monitoring, help desk, management, pc support, training and consulting to maintain your network and computers. We understand your need for experienced professionals to provide reliable cost effective solutions. Value based services! TOP BENEFITS! Your Own IT Department Help Desk Support Server Maintenance Network Monitoring Strategic Security Partner No Overhead Year Round Service Eliminate Service Charges Dedicated Experienced Staff Strengthens Your Business IT Consultants DedicatedPeace Of Mind And A Lot More… Onsite support, management and monitoring of the corporate office computer equipment. Answer user questions, provide available information requested by users and troubleshoot user-related problems. Coordinate, investigate and document resolution of server system problems. Act as liaison between users and

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Servers

The release was official February 2008 and the new server improves on some basic features while greatly implementing new capabilities. Microsoft takes of lot of shots about Linux and Open Source but there is no question they provide a platform that has value. When your next server upgrade comes it will be beneficial to hear how the new features will improve your business while hiding the complexity of what the server is doing for you. Servers are the heart of the business network. All computers access and share files from the servers with some dedicated to specific needs like accounting or marketing. We work with all the top vendors for Servers. Dell, HP, Compaq, IBM/Lenovo and powered INTEL or AMD. We used to always recommend Dell but found that by purchasing INTEL direct you get a 3 year warranty out of the box without an extra charge. Dell and others usually buy INTEL direct and charge extra for a 3 year

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